About Us

There is a lot that goes into selling your property. To get the best result with Auckland real estate – you want a team with the experience, knowledge, process and track record to sell your property for the best price.

Steve ran his family’s business for 15 years and Lisa carved out a successful career in retail, IT, recruitment and senior sales roles with major corporations like Telecom and IBM. 

Buying and selling a home is the most important business transaction most people ever make. You want a proven Auckland real estate professional on your side – and with us, you get two.

Experience & Knowledge

We have over 30 years of sales and marketing experience. Since we started selling Auckland real estate 10 years ago, we’ve sold tens of millions of dollars of property and are consistently one of the top agents in Auckland.

Results

We are Elite Agents for Ray White Real Estate (among the top 5% of salespeople globally) and consistently exceed our customers’ expectations – both with the price they get for their property and the whole experience of selling their property.

Communication

So you know what’s going on and how everything is going, we are in regular contact with you throughout the process. This includes direct contact at least four times a week, and a written report once a week.

Ten out of Ten – Customer Satisfaction 

Ray White uses customer satisfaction programmes to listen to vendor feedback. The Net Promoter Score benchmarks our firm against the industry and each other. The results have been overwhelming…

We have a 10/10 score for customer satisfaction from our customers and Ray White scores incredibly highly in the real estate industry.

Our Commitment to You

Our commitment to you is to maximise the value of your property through exceptional service and superior performance.

This includes submitting a draft information memorandum and copies of advertising and other information for your approval, promote your property throughout the Ray White network, our networks and other marketing channels, proactively target likely potential purchasers for your property, and diligently and systematically follow up every enquiry.

Our Process

Every sale involves dozens of elements and only one needs to be overlooked for things to turn bad. Our 180+ point checklist ensures every sale is managed precisely from the first conversation with you to the moment we hand over your keys to the new owner.

Find out more

Mary and Rob Ansell
Selling our Mum’s home was never going to be easy as she was definitely not keen. My first task was introducing Steve and Lisa to my brother who was leaning towards using agents from the area - however he changed his mind after meeting Steve and Lisa; listening to them talk about their work style an…
Read more

Steve & Kay Shaw, 8 Standen Avenue, Remuera
Kay and I recently embarked upon the process of selling our home in Remuera. While we have bought and sold homes throughout our lives we had never sold by auction before, and never in such a dynamic and unpredictable market as Auckland.
Thankfully we had Steve and Lisa to manage the process from inc…
Read more

Daniel Smithwood
I’d just like to say thanks to Steve & Lisa, they did an outstanding job of selling our apartment and achieving more than just a good price, they achieved an outstanding price on auction day. I want to thank them for their professionalism and their drive to get the best possible result. If you’r…
Read more

FIND OUT HOW MUCH YOUR HOME IS WORTH IN TODAY'S MARKET

In the end you’ll walk away with an appraisal you can use, regardless of whether or not you chose us!

REQUEST AN APPRAISAL