How to make the most of a Property manager

Posted on 07 AUG

Q: We have recently purchased an investment property and have been strongly advised not to manage it ourselves but to use a property manager. How do we make sure we get the most from our property manager? Cheryl P.

A: We passed your question on to Delanie Horrobin, of Super City Rental Management, who responded:

Every landlord is different, with different needs, different investment motivations and different expectations of a property manager. Communication between all parties is key. For this reason we like

to discuss some of the following questions to help us customise our service to your requirements as a landlord:

What is most important to you in respect to how your property is managed?
How often would you like to hear from your property manager?
How would you prefer us to contact you? Phone, email, text?
Are there any chattels at the property we need to be aware of or that you are considering adding?
Do you have any concerns around the management of your property now or in the future?
Have you ever used the services of a property manager before, and if so what did they do well and what could they do better?
Are you interested in ongoing advice on how to grow your portfolio?
Do you prefer a low or high level of communication from us around minor issues or updates?
Do you understand the importance of ongoing property maintenance and how this can affect your investment return?
Do you have an investment goal or strategy?
Are you interested in ongoing advice on how to grow your investment portfolio?
Do you have a landlord insurance policy?

This helps ensure that expectations are set and continue to be met throughout the working relationship.

Choosing to have your property professionally managed is a big commitment. Whether it’s the family home or part of a million dollar investment portfolio, you

need to ensure that your asset is being maintained to the highest standard.

Here at SuperCity Rental Management, we understand that; so give us a call to hear more about what we have to offer.